Privacy Policy & Traveler Data Protection

VietnamTravelWay (“we”, “our”, “us”), operating from 42 Hang Trong Street, Hoan Kiem District, Hanoi, Vietnam, respects your privacy and protects the personal information you provide when planning or booking travel experiences.

1. Information We Collect

We collect only the information required to fulfill your tour reservation, permit registration, or custom itinerary quote: full name, email address, phone/WhatsApp number, nationality, dietary/medical notes, and passport details where required by Vietnamese border police (e.g., Ha Giang frontier permits or overnight Halong/Lan Ha Bay port authority registration).

2. How We Use Your Data

Your information is shared strictly with the assigned local guide, hotel/homestay host, or licensed cruise vessel operating your confirmed booking. We never sell or rent traveler contact lists to third-party marketers.

3. Data Retention & Deletion Requests

You may request a copy or deletion of your personal booking records at any time by contacting [email protected].